WordPress support packages | Square Eye

WordPress support packages

Hosting & technical support packages

Our technical support packages provide all the services a typical business needs to keep its WordPress website live to the world, secure, backed up, monitored and full of useful features.

Suitable for small businesses who don’t update their sites too often, and don’t need regular help from our development, marketing or design teams.  You’re still welcome to ask us for support when you need it.

Hourly rate for non-retainer customers: £120 + VAT.  30-min minimum job for Technical package;  10-min minimum for Technical Plus.

Site improvement & marketing retainers

Hourly rate for pre-paid work in retainer packages: £75 + VAT (a 32% discount). 10-min minimum job.

Busy firms, chambers and membership associations will usually welcome a little help on a monthly basis from our multi-skilled team.  We can assist with content updates, new features, design changes, email campaigns, member queries, event booking, social media posts, SEO, analytics and more.

We can also devote time to optimising your website ‘under the hood’, to improve its speed, performance, Google rankings, broken links and other quality assurance issues that creep up over time.

The small print

  • No long-term contracts.  Change or cancel your package at any time.
  • Not sure if a package is right for you?  Use our support package builder to tell us your exact requirements, and we’ll discuss options.
  • Priority response means we aim to complete all easy requests or give you a first response on more complex ones within our target timeframe.
  • Support packages are billed quarterly in advance;  if you change your package mid-quarter, we’ll refund you if appropriate.
  • Discounted rates are available when purchasing a top-up block of hours
  • Work outside of retainers and top-ups is billed at the end of the month.  If you request significant changes, we may ask you to purchase a top-up first.
  • All pricing excludes VAT where appropriate.

Our support clients say

Quick response. Creative with ideas.

Ruth Bala

Barrister, Gough Square Chambers

Very efficient, easy to do business with, cost effective.

Ben Blackwell-Ord

CEO, Bovill

They think outside the box and are constantly alert to new developments that could help us personally.

Sally Wollaston

Business Development Manager, Hardwicke

Square Eye have managed our site since 2001, which is a sign that we trust them completely.

Nigel Jones

Senior Clerk, Pump Court Tax Chambers

They stand out from other developers in their understanding of the client’s business and ability to work as part of a wider team.

Teresa Harman

Marketing Consultant, for Monckton Chambers

We’d be lost without them.

Zoe Sopper

Bovill

Helpful, responsive and excellent value for money.

Michaela Keating

Former Head of Comms, Think Global

Fast, professional and completely reliable.

Alex Kirby

Climate News Network

Square Eye’s service is second to none. Exceptionally responsive… always one step ahead.

Petra Bailey

Former Head of Marketing, Essex Court Chambers

Menu