WordPress support packages

Hosting & technical support packages

Our technical support packages provide all the services a typical business needs to keep its WordPress website live to the world, secure, backed up, monitored and full of useful features.

Suitable for small businesses who don’t update their sites too often, and don’t need regular help from our development, marketing or design teams.  You’re still welcome to ask us for support when you need it.

Hourly rate for non-retainer customers: £110 + VAT.  30-min minimum job for Technical package;  10-min minimum for Technical Plus.

Site improvement & marketing retainers

Hourly rate for pre-paid work in retainer packages: £75 + VAT (a 32% discount). 10-min minimum job.

Busy firms, chambers and membership associations will usually welcome a little help on a monthly basis from our multi-skilled team.  We can assist with content updates, new features, design changes, email campaigns, member queries, event booking, social media posts, SEO, analytics and more.

We can also devote time to optimising your website ‘under the hood’, to improve its speed, performance, Google rankings, broken links and other quality assurance issues that creep up over time.

The small print

  • No long-term contracts.  Change or cancel your package at any time.
  • Not sure if a package is right for you?  Use our support package builder to tell us your exact requirements, and we’ll discuss options.
  • Priority response means we aim to complete all easy requests or give you a first response on more complex ones within our target timeframe.
  • Support packages are billed quarterly in advance;  if you change your package mid-quarter, we’ll refund you if appropriate.
  • Work outside of retainers is billed at the end of the month.
  • All pricing excludes VAT where appropriate.

Our support clients say

Quick response. Creative with ideas.

Ruth Bala

Barrister, Gough Square Chambers

Fast, professional and completely reliable.

Alex Kirby

Climate News Network

What brilliant service we always have.

Amy Strudwick

Pump Court Tax Chambers

Able to deal with individuals promptly and helpfully.

Dean Brown

Clerk, Three Raymond Buildings

They stand out from other developers in their understanding of the client’s business and ability to work as part of a wider team.

Teresa Harman

Marketing Consultant, for Monckton Chambers

They get it – they get on with it. We’ve worked with a lot of people but hugely rate Square Eye.

James Pirrie

Partner, Family Law in Partnership

Helpful, responsive and excellent value for money.

Michaela Keating

Former Head of Comms, Think Global

Very efficient, easy to do business with, cost effective.

Ben Blackwell-Ord

CEO, Bovill

Always very responsive, helpful and thorough.

Petra Bailey

Head of Marketing, Essex Court Chambers