Support package builder

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Please note.

On the following pages you will see costs attached to some tools and services; these are the market rates were you to buy these tools or services directly from the suppliers. In many cases we are able to leverage economy of scale and get them more cheaply or even free for you, as part of service bundles.

You are not making any commitment by filling out this form; you are just telling us what services sound appropriate for your website and marketing strategy, and we will then suggest a package to you.

Additional backups
Your selected host will provide some kind of backup solution, for example a daily backup kept for 30 days. However this could be lost if something goes wrong with your host or hosting account. You may wish to consider an additional backup solution on top of your normal one.
Additional backups*
- No
- Yes - daily (e.g. VaultPress, £10/mo)
- Yes - realtime (e.g. BlogVault, £30/mo)
Realtime backups save your site changes whenever they're made, allowing you to restore to any particular point in time, not just a daily checkpoint. They're particularly useful for forum, membership or e-commerce sites where orders are submitted regularly and the loss of even a few hours' data would be painful.

Security

We employ general best practice when building WordPress websites, and choose hosts with strong security features. After hosting, the most important security strategy for a WordPress website is to keep your core software - and any third-party plugins used on your site - updated regularly.
WordPress & plugin updates*
Who would you like to handle your WordPress + plugin updates?
- We'll handle these in-house
- Weekly updates by Square Eye (£30/mo)
- Third-party plugin update service (e.g. WPSitecare, £75/mo)
SSL certificate*
An SSL certificate protects data between your site and your visitors' browsers, and gives you the https:// prefix and padlock icon to show you're secure. Trust us, you need this. Unless you have special requirements, the free one will be fine.
- SSL from Let's Encrypt (free)
- SSL from other provider (from £10/mo)
Additional security measures
Even with secure hosting and regular updates, your website is only as safe as its weakest password; even high-security websites like the Pentagon's have been hacked. But for clients concerned about security, we can arrange additional protection.
Which security services would you like installed?
- Sucuri: Malware scanning & removal, blacklist monitoring, DDoS protection (£15/mo)
- iThemes Security Pro: 30+ security features (£5/mo)
- Keyy: replace password with phone login (£5/mo)

Miscellaneous

You've reached the last page! Thanks for bearing with us.
Anything else
Is there any other kind of help you need with your website - services we might provide or recommend to you?
What do you like about our current support services?
And what can we improve?
Finally, what can we improve about this form?
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Support Package Builder