So you’ve launched your great new website – but now what?
At the very least, your WordPress website needs (a) hosting, (b) a backup solution, and (c) regular upgrades to WordPress and any plugins used. We can provide these for you, or advise you on how to choose a host and maintain your site in-house.
But we offer much more than that, and have provided a wide range of tailored website support services to clients of many different kinds since 1999. Hosting, technical support, hands-on updates, search engine optimisation (SEO), email marketing, event registration, quality assurance, social media support and much more.
Square Eye’s service is second to none. Exceptionally responsive… and always one step ahead with site testing, Google rankings, analytics and security issues.
Hosting
Business-grade hosting from the world-class WordPress host, WPEngine. Unlimited webspace and bandwidth, daily backups, blazing-fast infrastructure and strong security measures.
Backups
Nightly and on-demand backups, stored on separate servers and retained for 30 days. Easy to restore in case of any issues. We can also arrange real-time backups for additional peace of mind.
Your communication and speed of delivering solutions is incredible! Your entire team have been a pleasure to work with. A great sense of teamwork and collaboration between yourselves and us.
Upgrades
We update WordPress core and all plugins weekly — essential for keeping your site secure, stable and compatible with the latest features.
Security
We provide SSL certificates, two-factor login authentication, basic malware scanning and firewall protection. For higher-risk websites, we can implement enhanced security layers.
Very happy with the results and with their ongoing support.
Technical support
Our hosting clients enjoy fast, reliable technical support for all server-related issues. We respond quickly and resolve problems efficiently.
Uptime monitoring
If your site goes offline, we’ll know about it straight away — and investigate before your visitors start reporting problems.
Brilliant service over many years and always incredibly quick to respond. We’d definitely recommend Square Eye to others.
Training
WordPress video tutorials are embedded right into your dashboard. We also offer tailored training sessions via video or in person, by appointment.
Hands-on support
Clients on our Quality, Marketing or Strategy support plans receive guaranteed hours each month for any web improvements you request — or we suggest. These hours are prioritised ahead of non-retainer work.
What brilliant service we always have.
SEO analysis
We scan your site, track keyword rankings, analyse competitors, suggest optimisations, monitor backlinks and keep an eye on social media and advertising. Actionable insights, not just data.
Broken link scans
Dead links affect user experience and search rankings. We run weekly scans and provide reports so you can keep your site error-free.
The support system is particularly good. Timelines are very clear which is helpful when managing internal and external expectations.
Healthchecks
A periodic healthcheck highlights technical, marketing, content and accessibility improvements — helping you keep your site in top condition.
Dynamic PDFs
Let visitors download automatically generated PDFs of your content — ideal for barrister profiles, event listings or service overviews. These PDFs always reflect the latest updates to your site.
Your response times. You are always there when we need you and that is a peace of mind that money cannot buy.
Plugin licenses
Our support clients benefit from access to premium plugin licences we hold, worth up to £45/month — covering SEO tools, layout builders, form systems and more.
Discounted rates
Need extra hours beyond your monthly allowance? Clients on our higher plans get discounted rates on our normal hourly charges, subject to availability.
Fast and efficient responses and problem solving issues. Nothing is ever too big of an issue for them. Great team.
Priority response
Support plan clients are fast-tracked in our support queue. Strategy plan clients receive same-day responses whenever possible.
